OUR MISSION
Why we are here - the cause/purpose of our business
To contribute to a safer and healthier world by providing our customers with innovative and high quality laboratory, research and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.
OUR VALUES
What we stand for/what is important for us
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Customer focus
- Delivering customer satisfaction by listening
to and exceeding customer expectations
- Adding value for our customers through
our services
- Seeking innovative solutions to help our
customers achieve their goals
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Competence and Team Spirit
- Employing a team of talented and
competent staff
- Investing in training and creating good
career opportunities
- Recognising and encouraging outstanding
performance
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Quality
- Delivering quality in all our work; providing
accurate results on time
- Using the best appropriate technology and
methods
- Seeking to improve or change our processes for the better
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Integrity
- Behaving ethically in all our business and
financial activities
- Demonstrating respect towards our
customers and our staff
- Operating responsible environmental policies
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